Frequently Asked Questions

1. When do your Black Friday and Cyber Monday sales start and end?

Our Black Friday deals begin on November 28th at 6am EST and are available until December 1st at 11:59pm EST.

Our Cyber Monday deals begin on December 2nd at 12am EST and are available until December 4th at 6:00am EST.

2. Will there be new products released during the Black Friday or Cyber Monday sales?

At this time, there are no new product releases scheduled for Black Friday or Cyber Monday. However, you can check out our New Arrivals collection for the latest products.

3. Do I need to sign up to get access to Black Friday and Cyber Monday offers?

Be sure to sign up for our newsletter to receive the best deals!

4. Do you offer free shipping during Black Friday and Cyber Monday sales?

Yes, free shipping is available on all orders over $100 during the Black Friday and Cyber Monday sales.

5. Can I return or exchange items purchased during Black Friday or Cyber Monday?

All orders are eligible for return or exchange under our standard Return Policy. For your convenience, we’ve extended the return window to January 31, 2024 for all purchases made during the holiday sales.

6. Can I use my existing discount codes along with Black Friday and Cyber Monday deals?

Unfortunately, discount codes cannot be combined with Black Friday or Cyber Monday deals at checkout.

7. Will your Black Friday and Cyber Monday deals be available on all products?

Our Black Friday and Cyber Monday deals will be available on selected products only.

8. What should I do if I experience issues with my order during the sales?

If you experience any issues with your order, please contact our customer service team at info@amsterdamheritage.com for assistance.

9. Are Black Friday and Cyber Monday deals available internationally?

Black Friday and Cyber Monday deals vary by region. For more information, please visit the respective website for your location.