Shipping

HOLIDAY SHIPPING WINDOW

IN-STOCK ITEMS:

For our in-stock products, fulfillment typically takes between 1-3 business days. Please note that this timeframe refers to when your order is shipped, not when it will be delivered. We strive to process and ship your order as quickly as possible, and we appreciate your understanding.

MADE TO ORDER ITEMS:

Due to the busy holiday season, our Made To Order collection is experiencing longer-than-usual lead times. Orders placed after November 28th, 2024 will be fulfilled no earlier than January 20th, 2024. Please note that fulfillment refers to when your order is shipped, not when it will be delivered. We appreciate your patience and understanding as we work to get your orders to you as quickly as possible.

 

Please note that transit times depend on carriers' estimated delivery time once the order leaves our warehouse. Unfortunately, there may be delays by delivery carriers beyond our control. Contact us for assistance.

USA Shipping:

-FREE Standard Shipping for orders over $100.
-$5 flat rate for Standard Shipping (orders below $100).
-$35 flat rate for UPS 2ND DAY AIR.
-$50 flat rate for UPS NEXT DAY AIR.

Order Processing Time:

IN-STOCK ITEMS: Typically ship in 3-4 business days.

PRE-ORDERS: Preorders may take 2-4 weeks to ship. We'll contact you via email with details.

-Payment is charged immediately at checkout.
-You can purchase in-stock items and preordered items together without extra cost. They will be shipped separately.
-Return eligibility for preorders: 30 days from the day the order has shipped.
-To make changes to your preorder, call us at (305)640-8831.